Shipping Information
At Vitalicio Beauty, we are committed to making your shopping experience simple, reliable and enjoyable. We carefully prepare every order and work with trusted shipping partners to deliver your beauty essentials safely to your door.
We proudly offer delivery throughout Australia and internationally. β¨
π¦ Order Processing
All orders are carefully prepared and processed within 1β3 business days after payment has been successfully confirmed.
During public holidays, major promotional events or periods of high demand, processing may take slightly longer.
Once your order has been dispatched, you will receive a confirmation email with your tracking information.
π Estimated Delivery Times
Australia: 5β10 business days
International Orders: 7β20 business days
Delivery times are estimates and begin after your order has been processed and dispatched.
Please note that international delivery times may vary depending on the destination, customs clearance, local postal services and other circumstances outside our control.
π International Shipping
Vitalicio Beauty proudly ships internationally.
If your country or region is available as a delivery option at checkout, we can ship your order directly to you.
International delivery times may vary depending on your location and local customs procedures.
π³ Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping option available for your order.
From time to time, Free Shipping may also be available on selected orders or as part of special promotions.
Any applicable shipping offers will be displayed at checkout.
π Track Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
You can use your tracking details to follow the progress of your delivery from dispatch to arrival.
Please allow a short period for tracking information to become active after receiving your shipping confirmation.
π¦ Customs & Import Duties
International orders may be subject to customs duties, import taxes or other local charges depending on the destination country's regulations.
Where applicable, these charges are the responsibility of the customer and are not included in the product price or shipping fee charged by Vitalicio Beauty.
We recommend checking your local customs requirements if you are unsure whether additional charges may apply.
β οΈ Delivery Delays
We always aim to have your order delivered as smoothly and quickly as possible. However, occasional delays may occur due to circumstances outside our control, including:
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Customs processing
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Weather conditions
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Public holidays
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High shipping volumes
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Local postal delays
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Courier disruptions
We appreciate your patience and understanding if an unexpected delay occurs.
π¦ Lost or Damaged Packages
If your order arrives damaged or you believe your package may have been lost during transit, please contact our customer support team as soon as possible.
Please include your order number and any relevant information or photos so our team can review the situation and assist you.
We will work with the shipping provider where appropriate to investigate the issue and help determine the best available solution.
π Need Help?
Have a question about your order or delivery?
Our Vitalicio Beauty Customer Support Team is here to help.
Email: support@glowbeautyaustralia.com
We aim to respond to enquiries within 24β48 business hours.
Thank You for Choosing Vitalicio Beauty β¨
Your experience matters to us.
From the moment you place your order until your beauty essentials arrive at your door, our goal is to provide a smooth, secure and enjoyable shopping experience.
Thank you for choosing Vitalicio Beauty.
Beauty delivered to you, wherever you are. π€